Meet The Team

Universal Storage Group provides award-winning full service third-party management, plus á la carte or comprehensive training programs, and start-up or conversion services including facility design, feasibility studies, and brand development. USG was founded in 2013 and with over 200 combined years of self-storage industry experience and expertise in the home office, USG’s acumen directly benefits their employees, managed facilities, and self-storage owner clients throughout the United States and worldwide.

Better vs. Bigger

Continually listed as a Top Operator in both of the premier self-storage industry publications, Mini-Storage Messenger and Inside Self-Storage, USG has been the recipient of twelve (12) national Facility of the Year Awards, as well as winners of the Inside Self Storage Best of Business Awards in the categories of Best Third-Party Management, Best Operational Consulting, and eight-time winners for Best Manager Training. Universal’s specialty is providing self-storage owners with Fewer Headaches and Higher Income.

Our goal has never been to be the “biggest” in the industry. However, being the “best” is what drives every member of our team.

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Anthony J Ross II
President and Chief Executive Officer, Leadership Team
M. Anne Ballard
President - Training, Marketing, and Developmental Services, Leadership Team, Sales Team Leader
David Dixon
Chief Operating Officer, Leadership Team, Ops Team Leader
Andy Shobert
CFO, Vice President - Administration, Leadership Team, Admin Team Leader
Stacie Maxwell
Vice President - Marketing and Training, Leadership Team, Marketing & Training Team Leader
Rhett Heyward
Vice President - Insurance, Area Manager, Leadership Team
Lou Barnholdt
Sales Director - Consulting, Area Manager, Ops Team, Sales Team, Leadership Team
Sarah Beth Johnson
Sales Director - Management & Feasibilities, Sales Team, Leadership Team
Tonia Fowler
Assistant Controller, Admin Team
Sharon Pallas
Director of Training, Certified Trainer, STARS Team Leader, M&T Team
Hollie Stabler
Human Resources Director, Admin Team
Charvon Beedles
Marketing Coordinator, Marketing & Training Team
Shelly Gibson
Area Manager, Ops Team
Madelyn Still
Area Manager, Ops Team
Angela Wright
Area Manager, Trainer, and STAR, Ops Team
Carol Hernandez
Area Manager, Trainer, and STAR, Ops Team
Jesse Brasher
Area Manager, Trainer, and STAR, Ops Team
JR Rochester
Sourcing Manager, Sales Team
Mark Amos
IT Director - Admin Team
Michael McGowan
IT Technician, Admin Team
Brenda Hadley
Accounting & Auction Coordinator, Admin Team
Meriam Hambrick
Auction Coordinator & STARS Team, M&T Team
Michelle S. Williams
USG Certified Trainer, STARS Team, M&T Team
Amanda Torbert
Administrative Assistant, Marketing & Training Team, Sales Team
Magda Mitchell
Accounting - Admin Team
Sharon Morgan
USG Certified Trainer, STARS Team, M&T Team