MEET THE TEAM
We are a Self Storage Industry Leader in Management, Consulting, Training, and Developmental Services.
Universal Storage Group was founded in 2013 as a result of a merger between Universal Management Company, founded in 1993 by Anne Ballard and Norma Taylor, and RES Management, founded in 1977 by Albert Heyward, III. USG offers full service third-party management, plus á la carte or comprehensive training programs, and start-up or conversion services including facility design, feasibility studies, and brand development. With over 150 combined years of experience and expertise, USG’s acumen directly benefits their employees, managed facilities, and self-storage owner clients throughout the United States and worldwide. Continually listed as a Top Operator in both of the premier self-storage industry publications, Mini-Storage Messenger and Inside Self-Storage, USG has been the recipient of ten (10) national Facility of the Year Awards, as well as a five-time winner of the ISS Best of Business Award for Best Manager Training. Universal's specialty is providing self-storage owners with Fewer Headaches and Higher Income.